Cooter Vineyards Pty Ltd supports the responsible service of alcohol.
Sales of alcohol products are made under South Australian Liquor Licence No. 57613642. Under the South Australia Liquor Licensing Act 1997, Section 113, liquor must NOT be supplied to persons under 18.
By placing an order, you warrant to us that:
- you are over the age of 18 years; and
- any person that you are obtaining the products for, or supply the products to, is over the age of 18 years.
Pricing and Payment
All prices are quoted in Australian Dollars (AUD) and include GST.
Orders will not be shipped until payment has been made in full.
All credit card payments are processed securely via our Stripe payment gateway using a 128-bit SSL connection. Cooter Vineyards Pty Ltd does not handle or store your credit card details directly.
Please allow up to 14 days for your wine to arrive after receiving confirmation of your order. If you have not received your wine within this timeframe, please contact us and we will trace your delivery.
All orders are shipped using Australia Post. Australia Post will deliver Monday to Friday between the hours of 9am to 5pm. If you are not at home when they deliver, Australia Post will leave a card in your letter box for you to contact your local Australia Post outlet to organise pick up.
Refunds and Returns
Should your purchases by faulty, damaged in the delivery process, or wrongly described, we will happily replace or refund your purchase in full, including the delivery fee.
If you are not 100% happy with your wine purchase for any reason please contact us within 14 days to arrange a return.
Changes to this document
Please be aware that we may make changes to these Terms and Conditions in the future. The revised versions will be uploaded onto our website, so please check back from time to time.